This Privacy Policy explains how Eternity Cat, LLC ("we," "us," "our") collects, uses, and protects personal information on charfeed.com(the "Site").
We take your privacy seriously. This policy is designed to be transparent, easy to read, and compliant with applicable data protection laws including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. What we collect
During our pre-launch phase, we collect only limited information:
| What | Why | Legal basis (GDPR) |
|---|---|---|
| Email address (if you join the waitlist) | To notify you when Charfeed launches and send occasional updates about the project | Consent |
| Name or nickname (if you choose to provide) | To personalize our communication with you | Consent |
| Technical data (IP address, browser type, device info, pages visited) | To operate the Site, prevent abuse, and improve user experience | Legitimate interest |
| Cookies & similar technologies | Essential cookies for Site functionality; analytics cookies if you consent | Consent (for non-essential) / Legitimate interest (for essential) |
2. How we use your information
We use the information we collect to:
- Notify you when Charfeed launches and about major project milestones;
- Respond to your inquiries;
- Operate, secure, and improve the Site;
- Understand how visitors use the Site (in aggregate, non-identifying form);
- Comply with legal obligations.
3. Who we share data with
We share limited data with trusted service providers who help us operate the Site. These providers are bound by data processing agreements and may only use your data for the purposes we specify:
- Hosting & infrastructure: Vercel (website hosting), Cloudflare (CDN and DNS)
- Email delivery: Resend or equivalent transactional email service
- Analytics: Privacy-respecting analytics tools (such as Plausible or self-hosted PostHog) that do not track individuals across sites
We may also disclose information if required by law, to protect our rights, or to prevent fraud or harm.
4. International data transfers
We are based in the United States. If you access the Site from the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, your information will be transferred to the United States. We rely on Standard Contractual Clauses and other appropriate safeguards to protect your data during international transfers.
5. How long we keep your data
- waitlist email: Until you unsubscribe or request deletion. Unused waitlist entries will be deleted 24 months after the platform launches if not converted to active accounts.
- Analytics data: Retained in aggregated, non-identifying form for up to 26 months.
- Server logs: Up to 90 days, unless needed for security investigations.
6. Your rights
Depending on your location, you have the following rights regarding your personal data:
Under GDPR (if you are in the EU, EEA, or UK)
- Right of access: Request a copy of your personal data;
- Right to rectification: Correct inaccurate data;
- Right to erasure:Request deletion ("right to be forgotten");
- Right to restrict processing: Limit how we use your data;
- Right to data portability: Receive your data in a portable format;
- Right to object: Object to processing based on legitimate interests;
- Right to withdraw consent: Where processing is based on consent;
- Right to lodge a complaint: With your local data protection authority.
Under CCPA (if you are a California resident)
- Right to know what personal information is collected and shared;
- Right to delete personal information;
- Right to opt out of the sale of personal information (we do not sell personal information);
- Right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, email us at support@charfeed.com. We will respond within 30 days (or the timeframe required by applicable law).
7. Cookies
We use a minimal number of cookies and similar technologies:
- Essential cookies: Required for the Site to function (e.g., form submission protection). These cannot be disabled.
- Analytics cookies: Help us understand how the Site is used. Only set with your consent (where required by law).
You can control cookie preferences through your browser settings or our cookie consent banner (where displayed).
8. Children's privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at support@charfeed.com and we will delete it promptly.
9. Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take security seriously and continuously work to improve it.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be announced on the Site, and where we have your email address, by email notification. The "effective date" at the top indicates when the policy was last updated.
When the full Charfeed platform launches, we will publish a more comprehensive Privacy Policy that will govern data processing for the launched service.
11. Contact us
For any privacy-related questions or to exercise your rights:
Eternity Cat, LLC
16192 Coastal Hwy
Lewes, DE 19958, USA
Email: support@charfeed.com